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      Cancellation Policy

      Cancellation before shipment (Only valid on orders’ place & delivery in India):

      If the order or the item(s) that you want to cancel have not been shipped yet, you can write to our customer support team on Curlsboutiquein@gmail.com

      In such cases, the order will be cancelled, and the pre-paid order money will be refunded to you within 24-48 business hours after the cancellation request is duly processed by us.

      Return Policy

      Our Return policy is valid for 5 days from the product delivered date. After 5 days of no refund or exchange will be considered.

      Which are the items that cannot be returned/exchanged?

      Returns will not be accepted under the following conditions:

      Products without receipt or proof of purchase

      Product is damaged due to misuse/overuse

      Returned without original packaging including, price tags, labels, original packing, freebies and other accessories or if original packaging is damaged

      Serial Number is tampered with.

      Defective products that are not covered under Seller/Manufacturer’s warranty

      Product is used or altered

      If request is initiated after 3 business days of order delivery

      Free product provided by brand

      Refunds (if applicable)

      • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
      • If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

      Late or missing refunds (if applicable)

      If you haven’t received a refund yet, first check your bank account again.

      Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted.

      If you’ve done all of this and you still have not received your refund yet, please contact us at Curlsboutiquein@gmail.com

      Sale items (if applicable)

      Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

      Exchanges (if applicable)

      We only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email at Curlsboutiquein@gmail.com and send your item to:

      B1-1203, Princetown Royal, Undri, Pune - 411060, MH, India


      If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

      If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.


      To returning your product, you should send your product back to:

      B1-1203, Princetown Royal, Undri, Pune - 411060, MH, India

      The Shipping cost on return products will be borne by you. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

      Depending on where you live, the time it may take for your exchanged product to reach you, may vary.